Private Internet Access Review

private internet access review

Private Internet Access

As one of the leading US-based VPN service providers and arguably the best VPN service around, Private Internet Access VPN allows users to surf the Web privately and anonymously. It’s touted as one of the few VPN providers that guarantee total online anonymity.

On top of the usual VPN services such as privacy, anonymity, and security, Private Internet Access offers a variety of advanced features that make it popular with personal VPN users, including DNS leak protection, a kill switch for automatically disconnecting your VPN, and the ability to connect up to 3 devices as one with a Tomato router.

Here is a breakdown of their main features.

Packages and Plans

Private Internet Access offers three pricing plans starting with a one month plan at $6.95, a six months plan at $39.95, and a yearly plan at $39.95. All plans offer identical features including a choice between three protocols (OpenVPN, L2TP/IPSec, and PPTP), unlimited bandwidth, and multiple VPN gateways. However, the yearly plan offers the best value as it translates into $3.33 per month, one of the cheapest VPN subscriptions you can get.

Server Information

Private Internet Access has VPN servers in the US, UK, Germany, France, Canada, Sweden, and Switzerland. With servers in these locations, users have unrestricted access to the Internet even if a website is blocked due to government censorship.

In addition, the company’s Swiss-based servers provide users with arguably the strongest levels of privacy of any VPN provider. It’s no wonder then that Private Internet Access has consistently been ranked among the best VPN providers in terms of total online privacy and anonymity.

Security and Privacy

Private Internet Access offers three VPN protocols including OpenVPN, L2TP/IPSec, and PPTP. The company’s OpenVPN protocol utilizes 128 bit encryption to secure your data and can go up to 1024bit. In addition, the IPSec and PPTP protocols make use of high grade cryptography to protect user data while being transmitted online.

As far as anonymity goes, you can rest assured that Private Internet Access guarantees 100% privacy and anonymity with their IP cloak feature. Basically, this feature masks your real IP and provides you a new IP such that your activities cannot be tracked by websites.

Customer Support

Private Internet Access offers an elaborate customer support service through a ticketed email system, in addition to live chat. Email queries receive an almost instant reply, so the customer service can be regarded as very efficient.

The company’s official website can also be helpful as it is well laid out and easy to navigate. A FAQ can answer a few of the most asked questions but the section is not that well detailed.

The Drawbacks

Private Internet Access is strong on privacy, security, cost, ease-of-use, advanced features, and connection speeds. However, there are a few things that may dent user experience of the service, including a very limited trial period (7 days) and lack of information on VPN server loads. Also, while their OpenVPN is fine, it could be a lot better.

In all, Private Internet Access VPN is highly recommended as it delivers superbly on the VPN features that matter most.


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